SCOTT MCKAIN

Scott McKain

Scott McKain is a customer experience (the Ultimate CX®) and distinction expert teaching companies and individuals how to establish strategies and execute seamlessly to stand out from the competition.

Scott’s Story

Scott’s matchless experiences have continued throughout his life. They range from playing the villain in a Werner Herzog film that Roger Ebert called one of the 50 “great movies” in cinema history to being booked to speak by Arnold Schwarzenegger for an event on the White House lawn with the President in the audience; from being the author of business books named among the “year’s ten best” to membership of multiple Boards of Directors.

The tapestry of Scott McKain’s distinctive experiences have blended to create the inimitable content that makes him one of the world’s most in-demand business experts and speakers.

Scott first became interested in business — and creating Ultimate Customer Experiences® — while helping in the family business, the grocery store in his hometown of Crothersville, Indiana.

After high school graduation, Scott was elected as the Indiana President, then as a National Officer of a half-million-member student leadership organization. By the end of his terms, Scott had presented over 1,000 speeches on platforms ranging from high school cafeterias to arenas with audiences of 20,000+ in attendance. By age 21, Scott had chatted with the President in the Oval Office, lunched with the President of Brazil, had a private meeting with the Chairman of General Motors, and dined with the real-life Colonel Sanders of KFC fame.

These unique experiences as a youth inspired both a passion for the platform and a fascination with business and leadership that continues to this day.

Recognition & Awards

McKain

Currently “Corporate Educator in Residence” at High Point University, named by U.S. News & World Report as the nation’s “most innovative” university.

McKain

He was selected to join Seth Godin, Zig Ziglar, and Dale Carnegie as one of about 25 members of the “Sales and Marketing Hall of Fame.”

McKain

Scott was honored with induction into the “Professional Speakers Hall of Fame.”

McKain

He is a member of “Speakers Roundtable” — an elite, invitation-only group of twenty business speakers considered by many to be among the best in the world.

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International Keynote Speaker

Scott has delivered over 2000 presentations in 36 countries across six of the seven continents helping audiences create more compelling connections, provide ultimate customer experiences®, and stand out personally and professionally.

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Business Leader

Scott shares his distinctive ideas and iconic speaking style to the most important events in the world.
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Author

Scott is the author of four #1 business bestsellers on Amazon; all teaching how to expand profits, increase sales, and engage customers.

Scott’s Latest Book

The Ultimate Customer Experience Book by Scott McKain

The Ultimate Customer Experience®:

5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work

More Books by Scott…

(Currently Available Selections)

The best place to grab individual copies of any of Scott’s books are at your favorite bookstore or on Amazon. For bulk orders — or if you’re interested in customizing a cover with your logo and providing a personalized foreword — please call Shelley at (800) 838-6980 x2 or email shelley@scottmckain.com.

ICONIC Business Book
Create Distinction
7 Tenets of Taxi Terry
ALL Business is STILL Show Business
Digging Wells and Building Fences
What Customers REALLY Want