THE ULTIMATE CUSTOMER EXPERIENCE®

Customer Experience Training with Scott McKain

Scott’s customer experience training programs teach teams and individual professionals what it takes to create undying loyalty and endless referrals.

The Ultimate Customer Experience® Training Platform

Imagine customer experience training with Scott McKain as your coach without the need of a scheduled meeting or conference venue — a solution at a time that works best for you.

FOR MORE INFORMATION ON CORPORATE TRAINING OPTIONS:

Customer Experience Training for Teams & Individual Professionals

ULTIMATE TRAINING

Scott will be your virtual coach providing insight, inspiration and challenges to prepare you for the weeks ahead.

Whether used as a learning initiative after a live event with Scott or as a stand-alone development resource, Ultimate CX® will keep participants engaged and motivated through accountability goals.

WHAT’S INCLUDED

  • Video Sessions
    MP4 Recordings
  • Workbook/Journal
    Digital Download
  • Scott McKain
    Your Personal Coach
  • Ultimate CX® Book
    Includes 5 Steps

FOR TEAMS

No matter if you engage your people through meetings or provide internal access for individual learning sessions, you and your teams will have a complete training package that will create conversations about improvement, growth and change.

FOR INDIVIDUAL PROFESSIONALS

Scott’s approach to learning will provide you, as an individual professional, a go-forward action plan to ensure results AND an accountability strategy to support your success.

...to reinforce the Customer Focus and get a new angle on the topic, then I can only recommend that you get in touch with Scott.

BMW

...I’m working on the steps to implement “The Best furniture delivery you’ve ever had” program.

Ashley Furniture

Scott made a great impression on our clients at our event and we know he will have the same effect on our Sales and Account Management teams!

FiServ

About Scott.

About Scott McKain

Scott McKain is a customer experience (the Ultimate CX®) and distinction expert teaching companies and individuals how to establish strategies and execute seamlessly to stand out from the competition. Known internationally as a top-rated keynote speaker, Scott’s clients represent the world’s most iconic brands.

He has delivered over 2000 presentations in 36 countries across six of the seven continents helping audiences create more compelling connections, provide ultimate customer experiences and stand out personally and professionally.

Scott shares his distinctive ideas and iconic speaking style to the most important events in the world.